Thank you for clicking through this homepage. I am Nicole van der Westhuizen, founder of One Stop Domestic and a mother of four.
My family lived on a farm in the Karoo. In 2012 we moved to Somerset West and ended up with numerous domestic workers in one year. We had it all: Stealing, not reliable on Mondays, always sick, constantly drawing money, ignoring our children, and the list goes on....
There was nobody who could help us find the right lady. We didn't want to make use of cleaning services but were looking for a lady who would become part of our family. Neither were we prepared to take any more chances by sourcing someone ourselves again.
I realized that good, reliable domestic staff is much harder to find than I'd thought, not to mention the time and effort required. At the same time I noticed how many hard working but unemployed people are out there struggling to make ends meet.
After offering a one day domestic (or gardening) refreshment course, following up all references and interviewing them, I decided to get them in touch with possible employers. To save the employer what we ourselves went through. And should a domestic worker not meet our requirements to be able to remove them from our program in order to constantly improve the quality of our service. My mission was to also be there for the employers long after the placement if a dispute would arise which they felt they were unable to resolve themselves. And so, One Stop Domestic was born.
Although one can never be 100% sure, we do try our best to place people who will do us proud: reliable, honest workers who'll appreciate the chance to work for somebody in order to be paid going rates and thus be able to care for their families.